SITE Midwest eXchange - Changing the Rules of Engagement – Creating Employee Loyalty in an Era of Uncertainty”

Are you struggling with the results of staffing issues and retention? You are not alone, a recent survey from American Lodging Hotel Association shows that 97% of hotels surveyed are experiencing a staffing shortage, 49% severely.

Join us as we explore the new “Rules of Engagement” in this era of staffing challenges in the Hospitality Industry. Hotels, DMCs, and traditional Incentive Travel companies are all struggling to attract, train and retain employees that are critical to their organization’s success. On this one-hour session Mike Farmer will review of how we got where we are today (and no, it’s not all panedemic-related) and moderate a lively panel discussion featuring managers from various hospitality providers who will talk about their individual challenges and share best-practice solutions. We will conclude by breaking out into smaller groups where attendees can share their unique challenges and learn how others are dealing with them.

Benefits of attending:

• You will learn how this employment shift occurred and why
• You will better understand the mindset of a new generation of employee interaction
• You will get a better understanding of challenges facing your partner/providers and how you can work together for better results
• You will take away some simple and inexpensive solutions that you can begin implementing right away

Grab a beverage and a snack and join us for an hour of helpful insight as we all navigate the uncertain waters of employment in the hospitality industry.